On the ALAT application 

  • Click on the 'Forgot Password’ option

  • Enter your registered email address or username and click next

  • Enter new password, and confirm new password entry.

  • Validate with ALAT PIN or Security Answer

  • Receive OTP on registered phone number and input in OTP segment

  • Click Submit

  • Login with new password

You need to have access to your registered Phone number to successfully reset your forgotten password